Platte International – useful contact addresses
Here are some useful addresses for contacting Consumer Direct, Trading Standards, The Office of Fair Trading, and your Member of Parliament. I have also included Platte International along with a link to some demonstration sign-up videos (which I recommend you view).
Consumer Direct (works in partnership with Trading Standards)
Tel: 08454 04 05 06
Try saynoto0870.com for regional geographic numbers if you are on a calls-inclusive phone package.
E-mail form: www.consumerdirect.gov.uk/contact?action=complain
Trading Standards
For your local Trading Standards office, see the telephone directory or bt.com
You can also type in your postcode at www.tradingstandards.gov.uk for local contact details.
West Yorkshire Trading Standards is the lead Trading Standards office on Platte International Ltd matters.
West Yorkshire Trading Standards
PO Box 5
Nepshaw Lane South
Morley
Leeds
LS27 0QP
Tel: 08454 04 05 06
Try saynoto0870.com for regional geographic numbers if you are on a calls-inclusive phone package.
Fax: 0113 2530311
E-mail form: www.consumerdirect.gov.uk/contact?action=complain
Website: www.ts.wyjs.org.uk
The Office of Fair Trading
Please first read the undertakings given by Micro Bill Systems and Platte International in March 2008.
Enquiries Unit
Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London, EC4Y 8JX.
Tel: 020 7211 8000 (ask for OFT Enquiries and Preliminary Investigations Centre)
Your Member of Parliament
There’s a very useful website which enables you to find your MP’s details and write to him/her using a simple e-mail form. All you need is your postcode: www.writetothem.com If you are dissatisfied with responses from other organisations or just want to express your views, your MP is the person to write to. You will also find telephone, address, and other information through this website.
Platte International Ltd
Visit Platte’s Frequently Asked Questions page
Platte International Ltd
PO Box 9934
CM6 1XZ
Tel: 0800 051 6664
E-mail form: www.plattemedia.com/index.php/contact/customerenquiry/6-contacts/3-csuk
View a safe video of the Platte International software installation process. It will help you understand what you may or may not have seen before the first appearance of a popup bill. If you have several users of the same PC, please ensure everyone views the video (the porn images have been blurred out).
Note: Please be aware that, if you contact Platte, you may be asked for personal information including name and address. This may be subsequently used to send letters demanding payment including letters from a debt collection agency.
